Customer experience management: asking the right questions

Asking the Right Questions

• • Appreciate the importance of a clear and focused research question • • To be able to use criteria such as PICO (Population, Intervention, Comparison, Outcome) to frame an answerable question • • Understand the need for primary and secondary questions and the process of refinement • • To understand what a hypothesis is and how it differs from the aims and objectives of a study • • Be aware o...

Asking the Right Questions

Lynn Arthur Steen Department of Mathematics, Statistics, and Computer Science St. Olaf College [email protected] Assessment is about asking and answering questions. For students, “how am I doing?” is the focus of socalled “formative” assessment, while “what’s my grade?” often seems to be the only goal of “summative” assessment. For faculty, “how’s it going?” is the hallmark of within-course asse...

Diabetes--asking the right questions.

Deworming and Development: Asking the Right Questions, Asking the Questions Right

1 Human Development Network, World Bank, Washington, D.C., United States of America, 2 Department of Economics, Harvard University, Cambridge, Massachusetts, United States of America, 3 Graduate School of Business, University of Chicago, Illinois, United States of America, 4 Graduate School of Education, Harvard University, Cambridge, Massachusetts, United States of America, 5 Center of Evaluat...

Semantic Web: Asking the Right Questions

Searching for information on the Internet or in free texts requires knowledge of proper keywords. Some information is quite difficult to find and in most cases many irrelevant documents are retrieved. The same problem is evident when large help systems are used. Techniques based on clusterization and visualization of information have been used to alleviate this problem, but in practice such met...